At Planet Tan, our DFW community is everything to us. That’s why we made the decision to close our doors temporarily — to safeguard our members and our employees and to do our part to contain the spread of Coronavirus in our communities.
You may have questions about your membership or package:
Planet Rewards® and Planet One™ members: your auto-payment will not be processed on April 1 and you will not be auto-billed again until the month following our re-opening.
Frozen members: as a part of our Stay and Save® program, you will not lose any of your earned Planet Rewards®. Plus, we'll credit your account $15 in Tan Dollars every month your account is frozen through August (instead of the normal $7.50).
Package and paid-in-full accounts: your expiration dates will be extended once we reopen.
We will be letting you know by email and social media just as soon as we reopen. If you have any questions or concerns, please visit our customer support page. We’ll get back to you as soon as possible.
We really want to express how much we appreciate your loyalty and support. Stay safe, healthy and strong. We will see you soon, at Planet Tan! In the meantime, let’s stay connected on social media.